This article is for Disclosers and covers the first steps in accessing the CDP Portal, navigating the Discloser homepage, and updating your organization’s information and settings.
Contents
Access the CDP Portal
To access the Portal, you will need to sign in to your CDP account. If you do not yet have an account, or if your account is not associated with an organization, you will first need to be linked to your organization in the CDP Portal. Your organization may be a company, a city, a state, a region or sub-national government, or other.
There are several ways to do this:
If you are already part of an existing disclosing organization, you can ask a colleague with access toinvite you as a team member.
If you have one, you can ask your Account Manager to set you up as a Discloser. Their contact information can be found in the 'Engagement Support' tile in your homepage.
If you have been added by a Requester, you will have received an automated email from mail@cdp.net that contains a unique invitation link with instructions on creating your account.
If you are the first user for your organization, you will need to complete theRegister to Disclose form when available. Please also refer to ourRegister to disclose article for additional guidance.
If you have received an invitation to access the CDP Portal, follow the steps below to register or sign in:
Check your email for the invitation link. If you do not see the email, we advise you to check your junk or spam folder.
Follow the ‘Go to Portal’ invitation link provided in the email.
New users will be directed to the ‘Create your account’ registration form.
Returning users with an existing account can sign in directly, provided their account is already associated with their organization’s CDP Portal account.
Complete the registration form by entering your details, reviewing and accepting CDP’s Terms and Conditions, and then selecting ‘Register’ at the bottom of the page
After completing registration or following the invitation link, you will then be taken to CDP’s ‘Sign in or sign up page’.
Sign in using your email address and password to access the CDP Portal.
Troubleshooting: If you are unable to log in after all the steps previously listed, we advise you to check if your organization's firewall is blocking access. If so, you may need to reach out to your organization’s IT team to resolve this. Also, try clearing your browser’s cache and cookies and ensure you're using a supported browser (Chrome, Firefox, Edge, or Safari). If the problem still persists, please contact our Customer Support Team for further assistance. When raising a case please select the category ‘Account/Organization Support’ and the subcategory ‘Trouble Signing In’ to ensure your case goes to the correct team.
First-time login
When you sign in to your Discloser account for the first time, you will see a ‘Welcome’ pop-up introducing CDP’s mission and a tutorial of the platform. You can choose to view or skip this tutorial.
After viewing the introductory video, as the first user in your organization’s Portal, a pop-up will appear asking whether you would like to continue as the ‘Submission Lead’ or as a ‘Contributor’ for your organization. Selecting ‘Review permissions’ and accepting CDP's Terms of Use and Terms of Disclosure will assign you the 'Discloser Submission Lead' role for the current disclosure cycle. For further information on these roles and their key permissions, please visit our Discloser roles article.
Once you have selected your role, you can begin completing the onboarding steps and then start disclosing on behalf of your organization.
Important: At least one of the users within your organization must hold the ‘Disclosure Submission Lead’ role to complete the onboarding process; further guidance can be found in our article on onboarding steps. Additionally, this Lead role is required to manage, review and submit all other stages of the disclosure cycle, please see the dedicated section on changing the Discloser Submission Lead in our ‘Discloser roles and managing team members’ article for additional information.
Access the Discloser Portal
Once you sign in to your Portal, if your organization is solely a disclosing organization, you will automatically land in the Discloser Portal.
If your organization is also a Requester, you may land in the Requester Portal instead. To navigate back to the Discloser Portal:
Click 'Switch view' from the drop-down menu, that appears after selecting your organization name or logo at the top of the navigation sidebar.
If your organization is a member of multiple Requester programs, upon clicking ‘Switch view’ a popup will appear providing you with the option to switch between them, here select the ‘Discloser’ option and then click 'Confirm'. If your organization is a member of a single Requester program, clicking ‘Switch View’ will automatically take you to the Discloser Portal.
A notification in the bottom right of your screen will show you which Portal you are now in. You can also verify this in the ‘Viewing as’ tab of the drop-down menu as shown above.
If you are a solely a disclosing organization, the ‘Switch view’ button and the ‘Viewing as’ section will not appear.
The Discloser navigation sidebar
The expandable navigation sidebar on the left hand side of the CDP Portal allows you to move through the different pages in the Discloser Portal and consists of the following functions:
Organization name and user type drop-down: Once you click the downward facing arrow next to your organization name or logo, a drop-down will appear allowing you to:
Navigate to your ‘Organization settings’ page by using the ‘Organization Name/Address >’ button. Further information can be found in the lastsection of this article.
Navigate to your ‘Team members’ page by using the ‘X team members >’ button, where you can invite new users, edit their roles, or deactivate existing users on your Portal. Further information can be found in our article onDiscloser roles and managing team members article.
Navigate to your ‘Billing’ page by using the ‘X fee selected or paid >’ button, where you can view your current Admin fee type and status (if applicable). Further information can be found in ourHow to pay the admin fee as a Discloser article.
See and change what Portal you are currently viewing, as mentioned in the previous section above.
Home: This is your organization’s homepage, further details can be found in the next section of this article.
Questionnaire: This is where you can access and complete your questionnaire response. Please see ourNavigating and completing the CDP questionnaire in the Portal article for more information.
Requests: This is where you can view the organizations that have requested you to disclose to CDP and manage these requests received. Please see our article onunderstanding and manging your requests for further guidance.
Scores: This is the page that allows you to view your previous year's score and any related information. Further guidance on how CDP scores are developed and how to interpret your results can be found in our article in understanding your scores as adisclosing company or aCity, State or Region.
Settings: This is where you can navigate between the ‘Team members’, ‘Organization settings’, ‘Billing’ and ‘Disclosure API’ tabs. Please see ourIntroduction to the Disclosure API andadding an API Partner as a Discloser articles for further guidance on participating CDP Software Providers.
Help drop-down: This provides quick access to our Help Center and Knowledge Base, as well as allowing you to contact our Customer Support Team directly in case you have any questions or concerns. For further guidance, please see our article onraising a case in the CDP Help Center. This drop-down also includes quick access to a tailored ‘Questionnaire guidance’ page where more detailed information on each question and section of your questionnaire is provided. For more details, please see our article onUnderstanding CDP's reporting and scoring guidance.
Give feedback: This is a form to suggest new features, improvements to existing ones, or share your experience.
Navigate your Discloser homepage
The Discloser homepage is dynamic, and the tiles and information will change based on your progression in the disclosure cycle. In summary, the homepage consists of:
The Phase bar at the top of the page, which provides a timeline feature that displays which stage CDP users are currently in, the upcoming deadlines and the phase of the cycle. There are 3 main phases to the disclosure cycle:
Prepare phase: where you will be able to view your requests, invite team members, set permissions, and review your organization's details. During this phase, the questionnaire set up is view-only.
Respond phase: where you will be able to complete the questionnaire. Once you click the ‘Complete questionnaire set up’ bar, you will be directed to the questionnaire set up prompts. You can manage your requests and search and view past CDP responses if available. You will then be able to complete your questionnaire and submit it.
Get insights phase: where you can view your submitted response along with your score breakdown. You can also provide feedback to CDP.
The Onboarding tile displayed at the top, underneath the Phase bar, which shows the preliminary steps to be completed before gaining access to the questionnaire. For further guidance, please see our article ononboarding steps for Disclosers.
The Questionanire KPI tile, which replaces the ‘Onboarding’ tile once these steps have been completed and you’ve begun completing your response. This tile provides quick access to your questionnaire through the red ‘Continue questionnaire >’ button and provides an overview of your questionnaire progress, including information on:
The percentage (%) of your questionnaire progress.
The number of questions answered.
The number of questions reviewed.
The number of questions skipped.
The number of sections completed.
The number of unanswered questions.
The number of questions still in progress.
The Requests tile, which provides information on the number of organizations that have requested you to disclose to CDP this year. Selecting ‘View requests’ will take you to your ‘Requests’ page where the ‘Disclosure Submission Lead’ can manage these requests received. Please see our article onunderstanding and managing requests for further guidance.
The Disclosure history tile, which allows you to view your previous year responses from 2025 onwards. Selecting ‘View response’ within this tile will open a new tab displaying the ‘Questionnaire overview’ page of your past response. From here, you will be able to navigate through the modules and questions previously submitted. This ‘Disclosure history’ tile will not be visible in your homepage if your organization is submitting for the first time in 2026. The ability to export these past responses to Word will be available in the near future. For more information, please see our article onaccessing your responses as a Discloser.
The 2025 questionnaire responses tile, which directs you to the CDP website and allows you to view and download organizations’ public responses. From here, you’ll be able to browse responses by country/area and business activities similar to those of your organization.
The Admin fee tile, only visible to your Discloser Submission Lead, displays your current Admin fee status. Selecting ‘View fee options >’ will allow you to navigate to the ‘Billing’ page of the CDP Portal and complete the Admin fee step. Please note, you will not be able to submit a response if the Admin fee step has not been completed or if you have not raised an invoice. For further guidance, please see our article onhow to pay your admin fee as a Discloser.
The Data products and reports tile, which directs you to the main CDP page. There, you can sign in to CDP’s Legacy Dashboard and access your disclosures and scores for 2023 and earlier, announcements from these previous years and other historic information. Please see our article onaccessing your responses as a Discloser for further guidance.
The Technical Support tile, which provides access to our Help Center after selecting the ‘Visit help center >’ button within.
The Engagement Support tile (if applicable), which provides the contact information of your assigned Account Manager or Support Contact.
Organization information and settings
Disclosers can use the following guidance to update organization information and settings. To update your organization information, you will need to navigate to the ‘Organization settings’ page. To do this:
Open the navigation sidebar.
The choose one of the following options:
Open your ‘Organization name/Logo’ drop-down at the top and click your ‘Organization Name/Address >’ button.
Select ‘Settings’, then navigate to the ‘Organization settings’ tab,
From this page, you can update your organization logo, review organization details, and manage your primary CDP-Activity Classification System (CDP-ACS). Please see the dedicated section of our Onbaording steps for Disclosers for further guidance on setting or updating your CDP-ACS Industry, Activity Group and Activity.
Update your organization logo
Once on the ‘Organization settings’ page, you can add or update your organization logo by selecting ‘Click to upload’ or dragging your logo file onto the upload area. Once uploaded, click ‘Save changes’ at the bottom of the screen to confirm.
Note: to ensure your branding displays correctly to users of the CDP Portal, upload a 200 x 200px PNG file of a logo from your organization. You may need to reach out to your brand or design team to create this, as it must be this exact size. Your logo will sometimes be displayed as a circle; please ensure that your logo is centered and away from corners to avoid any unwanted cropping.
Update your organization details and limitations
Disclosers can also update certain organization details, including:
Your organization's name in the local language,
Your organization's website,
Your organization description.
Once you have made your changes, click ‘Save changes’ at the bottom of the screen to confirm.
Important: You cannot directly edit the following fields in the CDP Portal:
Your organization name,
Your DUNS number or unique ID fields (ISIN or LEI),
Your organization's headquarters address.
If any of these fields need updating, please contact our Customer Support Team through the CDP Help Center. To ensure your case is routed to the correct team, please use the ‘Contact Support’ button at the end of this article as the correct case category and subcategory will automatically populate.
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